Accessibility Statement

Healing Routes Counseling, LLC

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Effective Date: May 5, 2025

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At Healing Routes Counseling, LLC, we are committed to making our services and website accessible to all individuals, including people with disabilities. We strive to ensure that everyone who visits www.healingroutescounseling.com has full access to our content, resources, and counseling services.

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Our Commitment

 

We are actively working to increase the accessibility and usability of our website and services, in accordance with:

• The Americans with Disabilities Act (ADA)

• Section 504 and Section 508 of the Rehabilitation Act

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

 

Accessibility Features

 

To support accessibility, our website includes (or aims to include):

• Alternative text for images

• Keyboard navigability

• Screen reader compatibility

• High contrast design for readability

• Descriptive link text and headings

• Accessible forms and navigation menus

 

We are also committed to providing reasonable accommodations during counseling sessions, including:

• In-person accessibility at our office (if applicable)

• HIPAA-compliant telehealth platforms that support assistive technologies

• Written materials in alternative formats upon request

 

Continuous Improvement

 

We are continually working to improve the user experience for all clients. Our team conducts periodic audits and updates to our digital content and is open to feedback from users to address any accessibility barriers.

 

Need Assistance?

 

If you experience difficulty accessing any part of our website or need accommodations for your counseling experience, please let us know. We will make every reasonable effort to assist you.

 

Contact Us

 

Healing Routes Counseling, LLC
835 Central Avenue, Suite 114

Hot Springs, AR 71913
info@healingroutescounseling.com
501-710-6689
www.healingroutescounseling.com

 

You may also contact us to request documents in alternative formats or to report a website accessibility issue.

 

Third-Party Services

 

While we strive to ensure accessibility on all parts of our website, we may include links to third-party sites or services that are not fully under our control. We cannot guarantee the accessibility of external platforms, but we encourage you to notify us if any accessibility barriers arise so we can work toward a solution or alternative.